Privacy Policy
Nature Synergies Studio
30 April 2025

 

Welcome to Nature Synergies Studio! We value your privacy and want to ensure you understand how we handle your personal information. This Privacy Policy explains what personal information we collect, how it is obtained, and how we use and may share this information. It applies to all personal data received via:

1. Our Website: www.naturesynergies.com

2. Our Social Media Presence: Social media pages and accounts for "Nature Synergies" or "Nature Synergies Studio"

3. Our Services: Including but not limited to food photography, styling, recipe development, content production, and any other services provided by Nature Synergies Studio that are covered by this Privacy Policy.

4. Our Contact Channels: Any personal information you provide to us via email, letter, phone, SMS, WhatsApp, or on social media platforms (e.g., in response to an enquiry, promotion, or campaign), or through in-person interactions.

Nature Synergies Studio is owned and operated by Symbiosis 44 Ltd (referred to as “we,” “us,” or “our” throughout this policy), a limited liability company registered in England under company number 15153602. Our registered office is at 107a Havilland Road, BH7 6HJ, Bournemouth, Dorset.

What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. This may include:

• Name, email, phone number, and contact details

• IP address used to connect your computer to the internet

• Login and browser data

• Computer and connection information

• Session information (page response times, length of visits, interaction patterns)

• Personally identifiable information such as passwords, payment details (including credit card info), comments, reviews, and communication history

How do we collect information?

When you conduct a transaction on our website, or submit a form, or message us via any communication channel, we collect the personal information you give us such as your name, address, and email address. Your personal information will only be used for the specific reasons stated in this policy.

Why do we collect such personal information?

We collect personal and non-personal information for the following purposes:

1. To provide and operate our services

2. To offer customer assistance and technical support

3. To send service-related notices and promotional messages

4. To create aggregated statistical data to improve our services

5. To comply with applicable laws and regulations

How do we store, use, share and disclose personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that supports the delivery of our services. Your data may be stored through Wix.com’s data storage, databases, and applications, secured behind a firewall.

All direct payment gateways used by Wix adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council. These standards help ensure the secure handling of credit card data.

Communication with site visitors:

We may contact you to:

• Send marketing emails, newsletters, or promotional content related to our services, new offerings, or studio updates. You will only receive these if you have opted in or if we have a legitimate business interest. You can unsubscribe at any time using the link in the email or by contacting us directly.

• Notify you about your account

• Troubleshoot issues

• Resolve disputes

• Collect fees or payments

• Survey your opinions

• Send updates about the studio

• Enforce agreements or comply with applicable laws

You may be contacted via email, phone, text message, or postal mail.

How can you withdraw your consent?

If you no longer want us to process your data, you may contact us at: hello@naturesynergies.com

Accessing or updating your information:

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at: hello@naturesynergies.com

How do we use cookies and tracking tools?

Cookies are small pieces of data stored in a site visitor’s browser. We use cookies for reasons such as:

• Delivering a smooth user experience

• Identifying registered users

• Monitoring and analyzing site performance

• Securing the platform

Our website may also use third-party services (e.g., Google Analytics) which have their own policies regarding data use and cookies.

We use a cookie banner with settings control, allowing you to manage preferences.

For more information about cookies, visit All About Cookies.

Privacy Policy Updates:

We reserve the right to modify this privacy policy at any time. Changes take effect upon posting. If we make material changes, we will note the update clearly on this page.

For all privacy-related enquiries, please contact: hello@naturesynergies.com